In the online retail segment, grocery apps are certainly the next big thing. Looking at the trends and the pace with which this industry is blossoming; it is pretty evident that it has the scope for many new players. Today there are a number of leading app development companies all across the world, backed by the team of proficient developers who excel in both iOS and Android Platform. So, if you are looking to design or develop grocery delivery apps to boost your business, here we present the right information that will go miles with you.
A study conducted by Morgan Stanley Research reveals that one-third of world online customers love to buy groceries online. Most store owners today prefer Grocery Shopping App to expand their online business and for adding value to it. Owing to their all-inclusive features, grocery shopping apps like BigBasket, Grofers and Instacart, have become a rage among shoppers.
Types of Grocery Apps:
eCommerce Grocery Apps
This type of app makes it easy for the users to buy groceries regardless of their location. It allows them to select delivery timings as per their comfort and amenity. Online retailers who prefer delivery services find such apps extremely useful.
In-store Grocery Apps
Such kind of grocery apps, do the brilliant job of displaying various grocery products’ categories with descriptions of each one of them. They virtually reconstruct the actual view of the store and this way provide basic concept to users about grocery products’ quality.
Personalized Grocery Apps
These apps making the task of grocery shopping extremely easy for users. It allows the customers to prepare a grocery list, share it with the store and then they can accordingly set items they want to purchase. The products can be availed by the users whenever they need.
Basic Features of Grocery Delivery Mobile App:
User Profile: Coming to the login & registration part, the approach is quite flexible. Users can sign-in to the app with their email ID, Facebook ID or by entering OTP received on their mobile number.
Browse Products: It enables picking specific products from the list of grocery and food products enlisted with a complete description.
Search for Products: Users can easily recognize the products they are looking for. They just need to apply the right filters for sorting the products appropriately.
Schedule Delivery: A specific time framework can be chosen by the users during which they desire to receive their orders.
Order Tracking: This feature makes it easy for the customers to be informed regarding the status and location of their order by offering real-time tracking information.
Order Management: With the help of this feature, users can place the orders quite conveniently. Shoppers can view their past orders; accordingly, the same orders can be placed by them whenever needed.
Multiple Payment options: Users can make payments in a convenient and secure way with various payment integration modes being available to them.
Offers & Discounts: Here in this section, customers can gather all information regarding deals, offers and discounts they seek to avail.
Feedback & Ratings: Users can head here to rate their experience while shopping and can give reviews which can prove to be helpful for other users as well.
Dashboard: From this section, all orders & other activities can be managed and tracked, hence it makes the grocery business smooth and secure.
Manage Stores: Restaurants with multiple chains find this feature extremely useful. It allows them to manage all orders and the huge number of customers all together while being at a single location.
Assign Managers: With this feature, one can make sure that all functions of the grocery store execute in a smooth manner. The restaurant managers can be added here in order to deliver excellent customer experience.
Assign Orders: It is one feature that enables managers to assign fresh orders to grocery stores while also ensuring that every order is executed smoothly.
Manage Customers: This section enables Grocery owners to witness the app users and also coordinate with them regarding their orders.
Manage Payment: As multiple payment options is offered to the customers, so under this section, the payment modes are managed in transparent manner.
Delivery Request Notification: Here in this section you will find the requests made for deliveries along with order numbers and other details required for the processing.
Accept or Reject Delivery Request: This feature enables drivers to accept or cancel requests if the users’ location is too far away, as delivery will exceed the stipulated timeline.
Track Customer Location on Map: Here the driver can check the location of a shopper so to find out the best optimized path, to deliver products within the stipulated timeline.
In-app Chat & Calling feature: Drivers can communicate with customers within the app to fix the delivery time and find the adequate route and location of users.
Get Delivery Confirmation: Drivers can update the status of assigned delivery so that the delivery confirmation can be updated by the users and from the stores’ end.
Crucial Features Associated with Physical Store:
Order Notification: Upon an order request, the concerned store is notified at the store portal, so that quick delivery can be made possible.
Inventory Management: Items and products which are sold & received on a daily or say weekly basis, can be easily managed. Besides, the orders can be tracked, both of which are in the process of being delivered or have been delivered already.
Accept or Reject Orders: The orders can be accepted or rejected as per the availability of products, and drivers’ for accomplishing pending deliveries.
Manage Payments:With the availability of various payment gateways & other solutions, it gets possible to manage payments received as the orders are confirmed.
Manage Feedback: Look through the feedback given by the customers in regards to the products & services which are delivered to them. Going by this feedback it gets easy to improve the services, as per the client’s recommendation.
Customer Support: It is easy answering client’s queries while also managing other activities of the store side by side. Communicating with your customers is a good way to motivate them to avail your services in the future as well.
Real-time Analytics: Real-time analytics is an apt way to extract processed information out of an abundance of data that is stored in the app’s database. This way grocery store owner and admin can check the associated statistics related to the orders registered, so as to streamline the business operations.
Push Notifications: Boost user interaction with the app and enhance your business visibility by integrating push technology. It is a great medium to notify users regarding new grocery products & services. Further, they can be kept attuned regarding the delivery of products as well.
Communication Channels (SMS, Emails, Chat): Both drivers and users need a transparent platform to communicate so that they can share details like anticipated arrival timing, delays, nearby landmarks, delivery address, and everything related to the order. In-App messaging, in-app calls are the best way to boost this kind of communication.
Kafka Software: To manage data in real-time
Amazon S3: To store and cache
GraphWalker: To integrate the Python services and is helpful in model-based testing
Google Cloud Platform: To develop primary platform structure
Nginx: Easy & most effective open-source to implement on proxy servers.
As the back-end is developed, ensure that the selection of the database structure and design is done astutely. It is quite a work to develop server-side and one must adhere to the latest technical paradigms in order to develop robust mobile apps, which can run on various platforms.
GPS (Global Positioning System) is crucial in the development of the grocery delivery app. It gets easy for drivers to locate destinations with the help of maps. Besides, the information is updated easily in real-time to users and admin.
They work best for navigation as they offer customization advantages and advance features. Besides for iOS mobile apps, users can choose MapKit followed by selecting an appropriate API or SDK.
Multiple payment gateways like Stripe, PayPal, Apple Pay, Braintree can be used for payment. This boosts transparency and is hassle-free.
- Realtime Analytics – Hadoop, Spark, BigData, Apache Flink, Cisco, IBM
- Cloud Environment – AWS, Google, Azure
- Database –Mail Chimp Integration, MongoDB, Hbase, Cassandra, Postgress
- Payments – Braintree & PayPal, Stripe, EWallets
- SMS, Voice, and Phone Verification – Nexmo, Twilio
- Push Notifications – Twilio, Push.io
Cost to Develop a Grocery Delivery Mobile App
The team to develop a grocery mobile app consists of proficient developers, designers, and testers. It is vital to find the right candidates with the right skill-set in order to develop a great app. Now the cost to develop such a mobile app can be evaluated on the basis of three key factors, which consists of Complexity of the App, the number of dedicated platform an app requires, and the region, as every country has its own budget ratios.
India-based developers: $10-$80 per hour
U.S.A. based developers: $50-$250 per hour
Eastern-Europe based developers: $30-$150 per hour
Calculating the overhead costs, an average grocery app should cost you around $10,000 to $30,000. Now if you choose to develop a cross-platform app or want to add more features, then the cost will raise up to $40,000. However, spending that much of amount of app’s features surely guarantees success.